Delivery & Shipping

We offer free shipping for all orders over $99.00

We ship using best courier service, which generally delivers within four to eight working days (or a little longer if you're in a remote area).

If you need your shoes in a hurry, opt for express shipping at checkout for an additional $19.99

Regular Shipping

FREE standard delivery to anywhere within Australia for orders over $99.00

Order under $99.00 occur $13.20 flat shipping fee for anywhere within Australia.

Express Shipping

Flat $19.99 express shipping fee for anywhere within Australia.

The following information can be used as a guide on how long delivery may take.

Orders within Australia:

Regular Shipping

Metro Area – 3 to 6 business days

Regional Area – 3 to 8 business days

Express Shipping

Metro Area – 2 to 4 business days

Regional Area – 2 to 5 business days

Dispatch Time

Footer.com.au will dispatch your item within 24 - 72 hours business days to get deliver as fast as can by using best courier company.

Tracking your order

You will receive a confirmation email containing your tracking information once your order has been dispatched.

You can check the status of your order and tracking details by login into the My account.

If you have any questions regarding tracking your order, feel free to contact us.

Undeliverable Packages

In the unlikely event that your parcel is returned to us, our customer service representative will contact you via email.

A re-delivery cost $14.99 will occur if parcel has to be resent.

Inaccurate address

We will ship your item on given shipping address while checkout. If wrong shipping address or undeliverable shipping address given then re-delivery cost $14.99 will occur if parcel has to be resent.

Unsuccessful Delivery Attempt

If no one is present when the order shipment arrives, courier company will left the notification or calling card in the mailbox or front door for you to re-organise the delivery on your convenience day.

A re-delivery cost will occur if you are not home at the arranged day. A re-delivery cost $14.99 will occur if parcel has to be resent.

Rejected by Receiver

If your item is a gift, please ensure the receiver knows about it to avoid parcel rejection. A re-delivery cost $14.99 will occur if parcel has to be resent.

Damage or Faulty Products

If product purchased become faulty please contact to us with photos and a copy of your receipt within 3 days.